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Anchorage Retailers Anticipate Rush of Returns, Exchanges

By Mallory Peebles & Eric Sowl

Channel 2 News

4:19 PM AKST, December 26, 2012

ANCHORAGE, Alaska

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For many Anchorage residents, Christmas may be over but the holiday sales are not, as many stores reopened for business Wednesday with deeply discounted sales.

A steady flow of customers populated the Dimond Center Mall in South Anchorage Wednesday, merchandise went both in and out of the building's doors.

“You go shopping the day after because you want to get the best selection and everyone has their half-off sales or more than half-off,” said Brend Steil, with Dimond Center Mall Marketing.

The deals are retailers' way of boosting profits before the year ends. Unfortunately, not everyone is visiting the mall to shop -- some are going to make returns.

“They were a gift, actually, but they didn't know my shoe size,” said Jose Lucerra, who was returning a pair of shoes at Journeys. “I don't have my receipt with me so it might be a problem -- not sure.”

Stores recommend bringing a receipt or gift receipt if possible. If you don't have either, be sure to bring identification, as some stores require an ID to make a return.

At Best Buy, store managers don't expect to see many returns in the days after Christmas. Instead, they're looking forward to people purchasing items with gift cards.

“We are heavily staffed for the entire week,” said Best Buy manager Rich Coco. “We consider this a holiday week as well; our holidays aren't really over until after the first of the year.”

If you're looking to purchase or return there's still time. Many locations, like the Dimond Center, are keeping holiday hours until the start of the new year.

Contact Mallory Peebles