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A collection of news and information related to Southwest Airlines Co. published by this site and its partners.
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Free Wi-Fi comes to O'Hare, Midway but options limited
Tribune reporterTravelers at O'Hare and Midway airport now have access to free Wi-Fi, but only a few dozen websites. The Chicago Department of Aviation and Boingo, the airports' Wi-Fi provider, have inked a deal that allows free access to more than 30 websites offering...Tags: Email, Computer Networking and Internet, O'Hare International Airport, Midway
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U.S. airlines reap $841 million in bag fees in 4Q 2012
Airlines continue to reap handsome payoffs from the extra fees they charge for checked bags and other travel-related services. Sixteen U.S. passenger airlines collected $841 million in baggage fees and $610 million for reservation cancellation and change...Tags: Travel, Air Transportation, AirTran, U.S. Airways, Fort Lauderdale-Hollywood International Airport
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Airline customer satisfaction highest since 2006
Tribune reporterPassenger satisfaction on airlines has risen to its highest level since 2006, before baggage fees became widespread, according to the J.D. Power & Associates 2013 North America Airline Satisfaction Study released Wednesday. O'Hare's main airlines,...Tags: AirTran, U.S. Airways, Air Transportation Industry, Frontier Airlines Inc., JetBlue Airways
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Study: Fliers happier with airlines than a year ago
Travelers aren't as disgruntled with their airlines as they were a year ago, based on the results of a national consumer survey released Wednesday. On a 1,000-point scale, fliers' overall satisfaction with airlines rose 14 points to 695, up from 681 in...Tags: Travel, Air Transportation, U.S. Airways, Air Transportation Industry, Fort Lauderdale-Hollywood International Airport
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Airline baggage and reservation change fees hit record, but you can avoid them
As you shop for airfare for your summer vacation, don’t overlook the cost of fees for bags or changing a reservation that can add quite a bit to your travel bill. Airlines collected a record $6.1 billion last year in these fees, according to the...
Tags: Travel, American Airlines, Inc., Air Transportation, Air Transportation Industry, Transportation
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Summer travel? Think beyond airfare
As travelers start thinking about winging off to summer vacations, many could learn a few things from expert fliers to ensure they get the best value for their money when booking flights. Price and flight schedules are clearly the primary factors for...Tags: Marketing, United Air Lines, Travel, Los Angeles International Airport, Air Transportation
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Airline Group Sees Busiest Summer Since 2008
More people will likely fly this summer compared with a year ago as U.S. airlines gain a record level of international passengers, an industry association said on Thursday. Airlines for America, the top U.S. airline industry group, forecast that close...
Tags: Travel, Air Transportation, Federal Aviation Administration, Layoffs and Downsizing, Unemployment
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Honor Flight coming to South Florida
Honor Flight, a national nonprofit that sponsors free visits to Washington, D.C., war memorials for aging veterans, hopes to launch its first flights out of Fort Lauderdale this fall, making the popular trips more accessible for local seniors. The...
Tags: Monuments and Heritage Sites, Port St. Lucie (St. Lucie, Florida), Travel, Washington, DC, Key West
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More airline passengers tolerant of baggage fees, study says
Grouse all you want about airline baggage fees, but the numbers don't lie: You are slowly learning to accept them as a painful but necessary part of the flying experience. In fact, the overall satisfaction with air travel has increased to the highest...Tags: United Air Lines, Travel, Air Transportation, Air Transportation Industry, Transportation
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Reporter's Notebook: 2 major carriers out of O'Hare fare poorly in satisfaction survey
The two dominant air carriers out of Chicago's O'Hare International Airport, United Airlines and American Airlines, scored poorly in yet another satisfaction survey, this time by J.D. Power & Associates. And Southwest Airlines, the primary carrier out...
Tags: United Air Lines, O'Hare International Airport, AirTran, American Airlines, Inc., U.S. Airways
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Frontier Airlines to add carry-on bag fee, but it can be avoided
Frontier Airlines announced that this summer it will become the third U.S.-based airline to charge passengers a fee to bring carry-on bags into the cabin. Spirit Airlines and Allegiant Air already impose a carry-on fee. But Frontier added a twist....Tags: Travel, Air Transportation, Transportation, Frontier Airlines Inc., Spirit Airlines
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The scoop on airline taxes, changing travel dates and more
Some answers to readers' airline questions: Question: I understand that London's Heathrow Airport has a horrendous arrival fee. Is the same true for Stansted and Gatwick, London's two other airports? Answer: I'm not sure if you're referring to the...
Tags: Services and Shopping, United Air Lines, Travel, Air Transportation, American Airlines, Inc.
May 23, 2013
|Story| Chicago Tribune
May 15, 2013
|Story| South Florida Sun-Sentinel
May 15, 2013
|Story| Chicago Tribune
May 16, 2013
|Story| South Florida Sun-Sentinel
May 17, 2013
|Story| Baltimore Sun
May 17, 2013
|Column| Chicago Tribune
May 16, 2013
|Story| Hartford Courant
May 15, 2013
|Story| South Florida Sun-Sentinel
May 16, 2013
|Story| Los Angeles Times
May 16, 2013
|Story| Chicago Tribune
May 5, 2013
|Story| Los Angeles Times
May 12, 2013
|Story| Los Angeles Times
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